Live Chat: This feature enables agents to have live customer chat for faster resolution of queries while boosting overall business efficiency.Know your Customer: It allows a deeper understanding of the customer by tracking and sharing information across business channels to empower teams to act accordingly.Automate Customer Data: Put all your customer data at one place automatically, including call data, account history, and notes, among others.Nextiva has a ton of different features, including: It is the best VoIP provider for businesses that want a business phone service with features like call recording, call forwarding, online fax, team messaging, and more at a reasonable price. Whether you’re at a desk, on your mobile device, using a headset, or on a conference call, Nextiva offers all of the essential features of a strong VoIP service provider.
They offer cloud PBX with powerful features and good audio quality. Nextiva is a simple and affordable cloud phone system.
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