The way to order service parts is by having your local retailer contact their Retail Care representative to set up a special order for you. These parts are not available for purchase directly from us. Specialized produces many proprietary parts for our bikes that require a certain level of expertise and knowledge to install. I'm looking for a product that's not online. Unfortunately, we do not offer a Military Discount at this time. You can see our complete Terms & Conditions here.ĭoes Specialized offer a Military Discount?
For the return policy on a purchase made at your local Specialized retailer, you'll need to ask them individually about their policies. Please note that this only applies to online store purchases from the Australian store. Should an item that was purchased through the online store fails to meet your expectations, we'll gladly accept its return within 30 days of the original purchase. A copy of our policy, along with a return form, is shipped out with every order.
We want you to be completely satisfied your purchase. What's your 30-Day Satisfaction Guarantee?
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